Before
- After-hours calls go to voicemail and never come back
- The front desk answers the same twenty questions all day
- "Do you take my insurance?" ties up the phone line
- No idea what patients actually ask
Dental practices
Every after-hours patient answered. None of them given medical advice.
An AI front desk that answers hours, insurance, and pricing from your approved information, captures the patient's name and number when you are closed, and hands anything clinical to your team. On your website, in the browser by voice, and on a real phone line.
Before and after
What changes on Monday morning.
After
- Every after-hours visitor gets answers, and booking requests become named, phone-numbered leads waiting at 8 AM
- Hours, insurance, and pricing answered instantly, in English and Spanish
- Instant in-network answer for every plan you accept, and a membership-plan mention for the ones you do not
- A dashboard of every question, every lead, and the exact gaps in your information
What it will not do
The rules that protect the practice.
These are not promises. They are automated checks run against the live assistant, with the pass/fail results on the dashboard for you to audit.
Never
Medical or dental advice
Symptom questions get a warm handoff to your clinical team. Every time.
Never
An invented answer
It knows only what you approved. Anything else: "I don't have that detail, please call the office," and the gap is logged for you to fill.
Always
Emergencies to the ER
Severe swelling, uncontrolled bleeding, trauma: immediate ER guidance, detected in code, not left to chance.
Always
Prices as estimates
Every price is framed as an estimate before insurance, every time.
What you get
One brain, three ways in.
Chat
On your website
A chat page plus a one-line widget for any page you already have. Streams answers, captures leads, logs gaps.
Voice
In the browser
Patients can talk instead of type. Natural spoken replies, hands-free mode, English and Spanish.
Phone
A real number
The same assistant answers a dedicated phone line. Transcripts and captured callers land on the same dashboard.
Dashboard
For the owner
Leads, conversations, top questions, after-hours capture, estimated value recovered, and the assistant's live running cost.
Integrations
Into your tools
Every lead flows instantly into your CRM, text confirmations, or follow-up emails through your automation platform.
Ownership
Yours
Your knowledge base, editable live with version history. Your data. Your deployment.
The math that matters
Two after-hours patients a month pay for it many times over.
Each captured new patient is worth roughly $650 in first-year value. Your number is adjustable on the dashboard, and the value counter runs live.
24/7answered, in two languages
15/15guardrail checks passing on the live demo
~$5typical monthly AI cost per practice
0medical advice given, by design and by test
Go talk to your new front desk.
CHAT → VOICE → PHONE · grounded in your approved information only
Talk to a Ferragrid partnerFerragrid deploys through partners who already serve your practice. If you are one of them, join the program.